Financial Policy

Policies Regarding Insurance, Benefits, and Payment

We believe that part of good healthcare practice is to establish and communicate a financial policy to our patients. For that reason, we have set forth our financial policy below.

Payment: Payment is expected at the time of your visit. We accept cash, check, or credit card. Payment includes any unmet deductible, co-insurance, co-payment amount, or non-covered charges from your insurance company. If you do not carry insurance or do not provide us with your updated insurance benefits, payment will be due at the time of service.

Patients are responsible for paying all fees in full at the time of services, and American Behavioral Clinics (ABC) has the right to reschedule, cancel, and/or terminate services due to therapeutic or payment noncompliance.

Insurance: As a courtesy, ABC uses its best efforts to verify your benefits with your insurance company. A quote of benefits is not a guarantee of benefits or payment. Your claim will process according to your plan, and sometimes the claim may process differently from the benefits quoted. While we will do our best to assist you in verifying insurance coverage, it is ultimately your responsibility to understand your benefits.

Patients are responsible for understanding their benefits and whether ABC services are covered by their insurance plan. Patients are responsible to provide ABC with updated insurance information so that ABC may file their claim. If the insurance company does not pay the practice within a reasonable period of time, the balance will be transferred to the patient and will be billed. Ultimately, patients are responsible for the payment of services regardless of insurance coverage.

Missed Appointments: Unless canceled at least 24 hours in advance, patients will be charged a fee of up to $85.00 for missed or late canceled appointments. Insurance plans will not cover these charges, and are therefore responsible for this payment. Missed appointments may result in being discharged from the practice.

Accounting Principles: Payments and credits are applied to the oldest charges first, except for insurance payments which are applied to the corresponding dates of service.

Returned Checks: A fee will be charged to a patient’s account for returned or stopped payments. If a patient has not made payment at the time of their next appointment, their appointment may need to be rescheduled.

Overdue Balances: Payment on accounts are due immediately after a statement is issued. After three statements, failure to make payment in full or make payment arrangements with our office will result in patient account being subject to collections and a collection fee will be added to my bill.

Billing Department Mon – Fri, 7am – 4pm: Pay your bill online or speak to a billing representative at 414-817-8896.