Privacy Policy

Last Updated: March 9,2026

American Behavioral Clinics (“we”, “us”, or “our”) operates the American Behavioral Clinics website (https://americanbehavioralclinics.com) (the “Service”). This Privacy Policy explains how we collect, use, protect, and disclose information from users of our website and patients who interact with our services.

By using our website or communicating with us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect a variety of information from and about our users in order to provide, improve, and personalize our services. The types of information we collect may include, but are not limited to:

● First and Last Name

● Phone Number

● Email Address

● Mailing Address

● Usage Data and website interaction information

Methods of Collection

We collect information in several ways:

Directly From You

Information you provide when you:

● Fill out forms on our website

● Request an appointment

● Contact our office

● Subscribe to newsletters or communications

● Communicate with our staff

Automatically

As you navigate our website, we may automatically collect certain information about your equipment, browsing actions, and patterns. This may include:

● IP address

● Browser type

● Device information

● Pages visited

● Cookies and tracking technologies

Public Sources

We may collect information about you from publicly accessible sources, such as publicly available social media profiles or other online platforms. This information may be used to verify or enhance data we already have.

Communication and Feedback

We may collect information when you:

● Respond to surveys

● Provide feedback

● Communicate with us through email, phone, or social media

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services

● Scheduling and managing appointments

● Sending appointment confirmations and reminders

● Delivering healthcare-related communications

Communication

● Responding to inquiries

● Sending updates regarding services

● Providing information requested by users

Customer Support

● Providing assistance

● Addressing questions or concerns

Website Improvement

● Monitoring usage patterns

● Improving website functionality and user experience

SMS Appointment Reminder Communications

American Behavioral Clinics may send appointment reminders and other healthcare-related communications via SMS text message to patients who choose to opt in to receive these notifications.

By providing your mobile phone number and opting in, you consent to receive text messages related to:

● Appointment reminders

● Appointment confirmations or changes

● Healthcare service notifications related to your care

Message frequency may vary depending on your appointments and interactions with our services.

Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. Once you opt out, you will no longer receive text messages unless you opt back in.

For assistance with text messaging communications, reply HELP to any message or contact us using the contact information listed below.

Carriers are not liable for delayed or undelivered messages.

Information Sharing and Disclosure

American Behavioral Clinics maintains strict privacy policies to protect the personal information of our users.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services used to deliver appointment reminders and related communications.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may share your personal information in the following situations:

Service Providers

We may share information with trusted third-party vendors who perform services on our behalf. These services may include:

● Website hosting

● Data analysis

● Appointment reminder messaging services

● Email communications

● Customer support services

These providers are required to protect your information and only use it for the services they provide.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of company assets, personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose personal information when required to do so by law, including compliance with subpoenas, court orders, or other legal processes.

Protecting Rights and Safety

We may disclose information when necessary to protect the rights, property, or safety of our company, our patients, or others.

Affiliates

We may share information with affiliated entities for internal business purposes.

Analytics

We may share limited data with analytics providers to understand how users interact with our website and improve our services.

Aggregate or Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify individuals.

Information Protection

We are committed to protecting the personal information we collect. Our organization implements a variety of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include:

Encryption

Industry-standard encryption protocols are used to protect sensitive data during transmission and storage.

Access Controls

Access to personal information is limited to authorized personnel who require the information to perform their job responsibilities.

Monitoring and Auditing

Our systems are monitored regularly for potential security threats and vulnerabilities.

Data Minimization

We limit the collection and retention of personal data to only what is necessary to fulfill the purposes outlined in this policy.

Third-Party Security

When working with third-party vendors, we require them to maintain appropriate security practices to safeguard personal information.

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have certain rights regarding your personal information, including:

Access

You may request a copy of the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete data.

Deletion

You may request that we delete your personal information when legally permitted.

To exercise these rights, please contact us using the contact information listed below.

Opt-Out

Users may opt out of receiving communications from us by:

● Following the unsubscribe instructions included in emails

● Replying STOP to any text message

● Contacting us directly to request removal from communication lists

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember certain preferences or actions.

We use cookies to:

● Improve website functionality

● Remember user preferences

● Analyze site traffic and usage patterns

● Improve the overall user experience

Most web browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of some parts of our website.

Contact Information

If you have any questions about this Privacy Policy or our communication practices, please contact us:

American Behavioral Clinics Website: https://americanbehavioralclinics.com Email: info@abcsmedical.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated revision date.

We encourage users to review this policy periodically to stay informed about how we protect personal information

 

Existing Patients and New Patients, Call us to schedule an appointment, send a message to your provider, or just to ask a question:

Call 414-877-4570

Credence Therapy Associates Patients - Please call (262) 723-3424

New Patients ONLY - Want to contact us through a form? CLICK HERE to fill out our contact form.